Privacy Policy

Cellular Concepts respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.cellularconcepts.com or interact with us in connection with our services.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Communications you send to us (including inquiries, support requests, or feedback)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring URLs

This data is collected using cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and support our services

  • Communicate with you regarding your account, services, or promotions

  • Send transactional or operational messages

  • Send marketing or promotional communications where permitted by law

  • Improve our website, systems, and customer experience

  • Comply with legal, regulatory, and contractual obligations

3. Text Messaging and Communications

If you provide your mobile phone number, you may receive SMS or MMS messages from us related to:

  • Promotions or offers (where permitted)

Message frequency varies. Message and data rates may apply.
You may opt out of marketing messages at any time by replying STOP to any message.

We use third-party service providers (such as SMS and communications platforms) to deliver these messages.

4. How We Share Information

We do not sell your personal information.

We may share information with:

  • Service providers and vendors who assist us in operating our business (e.g., CRM, messaging, automation tools)

  • Wireless carriers or partners as required to provide services

  • Legal or regulatory authorities when required by law

  • Successors or affiliates in the event of a business transaction (e.g., merger, asset sale)

All service providers are required to safeguard your information and use it only for authorized purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable site functionality

  • Analyze site usage

  • Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information

  • Request correction or deletion of your information

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.